Shipping & Returns

 

Shipping Domestic

Customer Service is #1 on our list. Our priority is to make sure your order is quickly processed and safely delivered.  We don't want to keep you waiting for delicious veggies. We check our inbox everyday to ensure your order is on time.  As soon as your payment is confirmed, we will send out your orders.  All orders/products are checked and made sure in good conditions before it is shipped.

➤PLEASE, CHOOSE THE BEST SHIPPING METHOD SUIT FOR YOUR LOCATION. HEALTHY VEGE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO YOUR ORDERS/PRODUCTS.  NO REFUND & EXCHANGES TO MERCHANDISE. If you have any questions on shipping method, please call us at 718-788-6618.

➤Please make sure you fill in your address correctly. Healthy Vege is not responsible for any lost packages.

➤When you place an order, UPS/FEDEX/USPS estimates delivery dates based on shipping method selected and shipment's destination. Our shipping charges are determined by the weight/shipping destinations of your order, including applicable sales tax.

➤Healthy Vege can ship products in most states within USA.

➤ALL confirmed orders will ONLY be shipped between Monday-Wednesday, (excluding holidays). No orders will be ship on weekends.

Shipping Methods

UPS/FEDX/USPS Delivery

Depends on your choice of shipping methods, shipping fee & length of delivery time will vary! UPS/FEDEX/USPS ONLY deliver on Mondays, Tuesdays and Wednesdays. (not including Holidays & Weekends)

Truck Delivery

All orders need to have a minimum of $350 for trucking delivery with a surcharge of $3.00 per box. Truck delivery are limited to only the following states: CT, DE, PA, MD, MA, NC, NY, NJ, VA, & WDC.
If your location is capable for trucking service, please call us for your order at 718-788-6618

FREE Local Delivery

We do FREE LOCAL NYC deliveries for smaller shopping order.  Only applies to orders with Manhattan/Queens/Brooklyn, Minimum order of $150 or up. You must pre-paid with credit card or with COD (Cash on Delivery).

Processing Time/Tracking

Our processing time is 1-4 business days after your payment has been processed. A tracking number will be provided to you after that.  You can track on http://www.ups.com. The tracking number will be available 1 - 2 days after Healthy Vege have shipped the goods. 

Shipping International

Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Returns

We apologize that all our products are not entitle to any refund or exchange. All sales are final. We hope that you will enjoy our products and that we provide you with 100% satisfaction.